Thank you for choosing Cloud Day Spa for your wellness and beauty needs. We strive to provide a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing:

• Orders are typically processed within 1-2 business days after payment confirmation.
• Customized or personalized items may require additional processing time.

Shipping Methods:

• We offer standard and expedited shipping options.
• Standard shipping generally takes 5-7 business days.
• Expedited shipping delivers within 2-3 business days.
• Shipping times may vary based on your location.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping method chosen.
• Free shipping may be available for orders exceeding a specified amount, as indicated during promotions.

International Shipping:

• We currently offer international shipping to select countries.
• International shipping rates and delivery times vary by destination.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking information.
• You can track your order through our website or the provided courier's tracking service.

Delivery Issues:

• Cloud Day Spa is not responsible for delays caused by weather conditions, customs, or other unforeseen circumstances.
• In the rare event of a lost or undelivered package, please contact our customer service for assistance.

Address Accuracy:

• It is the responsibility of the customer to provide accurate shipping information.
• Cloud Day Spa is not liable for orders shipped to incorrect addresses provided by the customer.

Returns and Exchanges:

• Please refer to our Returns and Exchanges policy for information on returning or exchanging products.

Contact Information:

• For any questions or concerns regarding your order, please contact our customer service at info@clouddayspa.com.

Cloud Day Spa reserves the right to update or modify this shipping policy at any time without prior notice. Please review our policies regularly for any changes.

Thank you for choosing Cloud Day Spa. We appreciate your business!